Dear Clients and Elite Travel Members of Patronus Medical,
Patronus Medical has lived by a core value established by our Co-founders Dr. Robert Darling and Dr. Andrew Desjardins, to take care of our clients and associates. This international Risk Brief update is intended to provide a guide as we face the difficult challenge of responding to the COVID-19 pandemic.
First, we want to reassure you that we have a thorough business continuity plan, which leverages our domestic and global network to ensure support will continue to be provided in the event that the availability of any location is impacted. Our business continuity plan takes many factors into consideration including how we serve clients by location, resources, and medical supplies. Our hearts and thoughts go out to the people who have been affected by this unprecedented event and we appreciate the healthcare workers, local communities, and governments around the world who are on the front line working to contain the COVID-19 pandemic. We continue to monitor the situation and we remain prepared for any significant changes that may occur.
Due to U.S. government-issued travel restrictions on European travel, if you are flying to the U.S. and have visited one of the restricted countries in the last 14 days, you may be subject to screening, quarantine, or refusal of entry. The restriction applies to foreign nationals who have been in the Schengen Area, 26 countries in Europe including: Austria, Belgium, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden, and Switzerland. Those who are exempt from these restrictions, such as American citizens, will be directed to a limited number of airports or ports where screening can take place. Medevac providers cannot operate from Europe - U.S. until the travel ban is over.
Additionally, our medevac carriers cannot cover persons with a biosafety level 3 contagious infection, which coronavirus is classified as. Furthermore, if a person is identified as a suspected case in a foreign country, they are immediately subjected to the local authority's requirements and mandates for treatment and/or quarantine.
The Patronus Medical Team is committed to providing you with the best support during this uncertain time. For more information please visit [ website]. As always, we are available if you have any additional questions.
Vice President of Client Relations